Writing a ‘letter’

Lucy Metzger has the last word in making communication count.

H E L P spelled out on typewriter keys

Letter writing 101

Letter-writing came up in a recent discussion with my colleagues in the Glasgow Chartered Institute of Editing and Proofreading (CIEP) group. What really matters if you are writing to someone? I suppose it comes down to one thing: what outcome do you most want?

Woman writes at office desk
What to say and how to say it – writing a simple letter isn’t always simple

Sample email 1

<Start of email> Hi,

How much would it be to edit my 120,000-word book?

Regards

<End of email>

<No signature>

Proofreader assessment: If this correspondent really wants my help, they will have to give me a lot more information before I can judge whether my skillset and fees will match their expectations. In addition, how much time do I want to spend asking the questions and waiting for the responses?

Sample email 2

<Start of email with no subject> Proofreader’s assessment: I’m put off by the lack of attention to detail.

<email salutation> Hi there,

Proofreader assessment: My name is not ‘there’. My name is visible in all my contact links. Is a future proofreader not able to work out my name from the links? Why not perhaps say ‘Hi Lucy’ or ‘Hi Ms Metzger’? Or, if they really can’t work out my name, show a little respect? ‘Hi O Wondrous One’?

<email continues> I have a degree in English and want to be a proofreader. Would this be a good idea? How could I get training?

<End of email>


Proofreader assessment: And might they acknowledge that they are asking me to help them? How could they do that?

Anyway, I hope you will all continue to explore correspondence in its many forms, and put your full name on professional things, and figure out the names of people you are writing to. And say ‘Please’ … ‘Thank you’. Also don’t use the word ‘haha’ in professional correspondence. And might they perhaps sign their own full name at the end of the email? I am SO middle-aged! But … you want to be a proofreader? Accountability!

With kind regards from middle age,
Lucy
Lucy Metzger
Editorial Services

Flapper for 1920s looks at letters and papers on the floor.
Where is the shredder?

Lenzie, 17 September 20
Dear blog-readers,
What comes through the post-flap? Bills, circulars, renewals, – but earlier this year there was a real letter addressed to me by hand. It was from a friend who was taking part in International Correspondence Writing Month by sending a hand-written letter to a different person every day for a month.


I was absolutely delighted, and I have put the letter up where I can see it all the time. Moreover, I have written a postcard in reply.


Evenmoreover, I have found a stamp and have actually posted it. I’ve resolved to take part in InCoWriMo next time – it happens every February.

Bluebird origami letter
delightful real letter

Everyone needs an editor

Post by Chris Bryce

‘If only I hadn’t said that’ … a phrase familiar to the broken-hearted following a heated row, or the regretful employee the morning after the office party. What would the miserable lover or tipsy partygoer have given for a filter on their spoken words? The answer would probably be … anything!

Given half a chance, they would have spotted their errors, stopped the conversation, cut out the offending sections of dialogue, reformatted the chat and started again.

Luckily, it’s different for the written word, because the writer can choose to get a fresh pair of eyes to act as that filter. And if those eyes are inside the head of a professional editor, who understands exactly where and why mistakes are made, then the writer will never have the unpleasant task of trying to claw back the words they’ve put on paper.

What do editors do?

Copy-editors know how to make words work well and deal with a wide variety of text – from T-shirt slogans, website wording and marketing materials, to academic papers, technical manuals and published books.

Whatever they’re working on, the copy-editor’s aim is always to improve the wording and format. Often referred to as the seven Cs of editing, an editor’s focus is to make the text: clear, correct, coherent, complete, concise, consistent and credible.

The human brain is hard-wired to fill in the blanks as we read. This gives us the ability to speed-read or scan our eyes over text. It’s a useful skill when we want to take in lots of information quickly, but it can also lead to us skipping over some outrageous errors without seeing them.

Here’s an example of what can go wrong. A healthcare provider had thousands of flyers printed to invite the local community to a ‘Pubic Health Day’. Of course, the flyers were meant to read ‘Public’. A funny mistake? The Chief Executive wasn’t laughing. Money was wasted on printing those useless flyers.

This example also perfectly demonstrates the unreliable nature of spellcheckers. ‘Pubic’ wouldn’t have been picked up by a computer program because it is a word; just not the right word here. Involving an editor or proofreader in the process would have saved a lot of time, money and embarrassment.

Who edits the editors?

It’s amazing how often good writers develop blind spots and fail to notice clanging typos and clichéd or overused words or terms.

Mismatched images and captions are another common area for mistakes, along with wonky formatting, punctuation and grammar. A text can have too few or too many headings, a variety of fonts and a host of other issues. Even copy-editors benefit from help with their own text and regularly seek the assistance of proofreaders to pick up on the unintentional typos and grammatical slips that can plague even the most elegant writing. Proof-editing (a combination of copy-editing and proofreading) is a comprehensive way to capture all of the problems with a piece of text, and turn good writing into excellent writing.

Don’t live to regret your words

It’s an editor’s job to help you make the most of your writing. But, perhaps more importantly, an editor will also help you to keep your reputation intact, making sure any written mistakes are never made public. (Or should that be pubic?)

As far as a verbal filter is concerned … well, drop me a line if you find the answer to that one!

 

For local, qualified copy-editors and proofreaders, take a look at our Directory now.

ABOUT THE AUTHOR

Chris is an editor, proofreader and copywriter, with over ten years of experience across business, organisational and creative writing areas.

 

Why your business needs a proofreader

Post by Denise Cowle

The idea of somebody changing so much as a comma of your text may seem unthinkable. However, your familiarity with your work means that sometimes you see what you want to, rather than what is there. That’s how we can all miss obvious errors in our own work – we’re just too close to it. A ‘fresh eye’ is the best way to overcome this. A proofreader is sufficiently detached from your writing to spot mistakes and inconsistencies that distract the reader.

Not everyone is confident with spelling and grammar, but you shouldn’t rely on spelling and grammar checkers. Did you mean to say stationary or stationery? Compliment or complement? Automated spell checks can identify if a word has been spelled correctly, but not whether it was the correct word to use in the first place.

You may feel that it’s enough to have a colleague or friend who looks over your content. Are they always available when you need them? Are you confident in their ability to assess and improve your spelling, grammar, punctuation, layout, consistency and overall message?

Here are four reasons to consider using a professional:

  1. Knowing that your copy will be professionally proofread allows you to write the way you think, saving you time and allowing a professional to smooth your words into a clear message.
  2. You won’t have to ask friends and colleagues to take time out from their work to deal with yours – there’s only so much goodwill you can rely on, and eventually it just might run out.
  3. It will give you credibility. Can someone trust what you’re saying when your written work is inconsistent and contains errors? A poorly proofed report, brochure or website (or one that has not been proofed at all) will reflect badly on you and your company. Regardless of what you are saying, the reader will be distracted by errors and may even equate sloppy writing with sloppiness in other areas of your business. Professional proofreading eliminates errors to give your writing – and therefore your business – a professional and credible feel.
  4. Aim higher than ‘good enough’. Use a proofreader to polish your work, ensuring that you leave readers with a clear, error-free message.

Find a local, qualified proofreader in our Directory. Why would you settle for anything less?

ABOUT THE AUTHOR

Denise is an advanced professional member of the SfEP. She lives in Glasgow and her clients range from local individuals to global organisations. She was a chartered physiotherapist for 25 years but has moved on from manipulating joints to manipulating text. Check her out at www.denisecowleeditorial.com, or follow her on Twitter @dinnydaethat.

What’s so good about THIS blog?

post by GEN

As slaves to ‘the deadline’, we editor-types know that time is precious. And, as a result, most of us don’t have time to peruse all the editorial blogs we’d like. So we’re using this inaugural post to tell you why our blog is worth taking the time to read. Here goes …

Who writes the posts?

Members of the Glasgow Editors’ Network take it in turn to write these little gems of wisdom. This means you’ll find information and experience from an array of editorial professionals who work with a variety of clients, including authors, publishers, large companies, charities and SMEs.

Who will find this blog useful?

Lots of people! (Because we blog about a whole host of stuff that’s good to know.) But, specifically, our posts are designed to be interesting and informative for:

  1. Editorial professionals – our members are generous with their knowledge and regularly share their on-the-job experiences (& some nice handy tips) to help others in their work.
  2. Those wishing to use the services of an editorial professional – this blog is also for individuals, businesses and organisations looking to improve the quality of their online and paper publications – and, consequently, the reputation of their brand. (You’ll even glean little titbits worth knowing – the ‘whys’ and ‘hows’ – before employing one!)

So, go on. Take five minutes and dive in. You never know what you might find out about Glasgow’s editors and what we can do for you.

ABOUT THE AUTHOR

Glasgow Editors’ Network  – GEN – is a group of independent professional editors and proofreaders with a wide range of skills and extensive experience.